Cancelled Credit Card

Well, I got out of bed the other day at about 11AM, after not getting off work until 5AM (the "natives" were restless). I ran down to the mailbox and grabbed the day's mail. I opened the envelope from Citigroup. I was greeted with a letter informing me that my interest rate on my MasterCard I had with them was going to practically double. Fortunately, my balance on that card was zero so I did what any prudent individual would do; I called the company to cancel the card. I was transferred to an "Account Specialist" (whatever the hell that is). After trying to make me feel better by telling me that thousands of people got similar letters, this guy did everything under the sun to keep me from cancelling, well, everything but offer to leave my card alone. He was offering to send me a check to put toward my car loa at 4.9%, give me a card with better "rewards", and give me a card with a full percent lower interest that what my card was going to. I finally had to remind this fool that his company was all over the news last week and that my tax dollar is effectively propping up the company! I basically had to tell him to shut up and just cancel the card.

Is it just me or is it a lousy business practice to take taxpayer money to "bail out" your company only to turn around a week later and treat your (taxpaying) customers like dirt?

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Stumble It!